Prayosha CSC (Common Service Centre) is managed and operated through a collaborative approach, typically involving designated coordinators, proprietors or CEOs, and a network of Village Level Entrepreneurs (VLEs) who deliver essential digital and administrative services at the grassroots level. The precise structure varies depending on the specific Prayosha CSC center and its location.
Overview of Prayosha CSC Management
Prayosha CSC centers are part of the national CSC (Common Service Centre) initiative under the Digital India program, aimed at providing digital access, government, and financial services to citizens, especially in rural and semi-urban areas. The day-to-day operations, service delivery, and administrative management are handled by dedicated individuals and teams with well-invested professional insight.
Primary Leadership
- District Coordinator: Many Prayosha CSCs are overseen by a District Coordinator who supervises the implementation, day-to-day functioning, and local administrative tasks.
- Village Level Entrepreneurs (VLEs): These are local entrepreneurs authorized and trained to run the CSC outlets, deliver services to the community, and act as digital facilitators at the village level.
- CEO/Proprietor: In privately managed Prayosha Enterprise operations, management may fall under the leadership of a CEO, such as Mr. Prakash Mistry for Prayosha Industries, who ensures operational compliance and business development.
Management Table
| Position | Name/Role Example | Main Responsibilities | Location |
|---|---|---|---|
| District Coordinator | Ratilal Sutyawanshi | Coordination, Supervision | Dang, Gujarat |
| VLE (CSC Operator) | Varies locally | Service delivery, community liaison | Pan-India |
| Proprietor/CEO (if private) | Mr. Prakash Mistry | Strategic management, compliance | Ahmedabad, Gujarat |
Main Operational Functions
- Digital Service Delivery: CSCs provide government-to-citizen (G2C), business-to-citizen (B2C), and financial services including Aadhaar, banking, insurance, telemedicine, and bill payments.
- Skill Development & Training: Regular training and upskilling sessions are conducted for VLEs and staff to ensure effective service delivery and technological adaptation.
- Community Engagement: VLEs act as the face of the CSC, building trust with local populations and promoting digital literacy and inclusion.
Key Responsibilities Chart
- Supervision of CSC operations at the district and village level
- Coordination with government departments for service updates
- Regular reporting and compliance audits
- Training and upskilling workshops for CSC operators
- Outreach and public awareness campaigns for digital services
Latest Updates on Prayosha CSC
2025 Initiatives and Developments
- Aadhaar Services Expansion: There has been a focus in 2025 on expanding Aadhaar enrollment, updating facilities, and making health services more accessible digitally.
- Telemedicine and Health Services: By integrating more telemedicine options, rural populations can now consult doctors remotely and access discounted lab tests and free medicines via CSC wellness centers.
- New Educational Programs: Digital literacy, online tuition, and spoken English classes are now being offered through Prayosha CSCs in partnership with government educational schemes.
- Recognition of VLEs: The 16th anniversary of CSCs in 2025 was marked by special recognition for outstanding Village Level Entrepreneurs who contributed effectively to digital service expansion in their communities.
Areas of Special Focus
- Cyber security training and digital safety workshops
- Digital literacy programs for youth under PMGDISHA and NIELIT
- Campus digital initiatives and school/college community outreach programs
- Expansion into digital wellness and insurance registration services
Key Features of Prayosha CSC Management
- Transparent Leadership: Guided by experienced leaders with a focus on legal compliance and customer trust.
- Efficient Maintenance and Security: Facilities equipped with modern technology, regular updates, CCTV surveillance, and safety protocols.
- Strong Community Roots: Operators are chosen from within the local population for greater community trust and effectiveness.
Quick Facts Table: Prayosha CSC Management
| Aspect | Description |
|---|---|
| Core Management | District Coordinators, Proprietor/CEO, VLEs |
| Registered Address | Amraiwadi, Ahmedabad, Gujarat |
| Number of Employees | 26 to 50 (Prayosha Industries) |
| Key Initiatives 2025 | Telemedicine, Digital Literacy, Aadhaar Expansion |
| Security & Compliance | CCTV, digital records, regular audits |
| Training & Growth | Frequent VLE upskilling and public digital workshops |
Conclusion
The management of Prayosha CSC combines professional leadership—such as district coordinators and company CEOs—with a grassroots network of VLEs, ensuring that digital services, financial inclusion, and community engagement continue to progress at the village and district levels. 2025 has seen a wave of updates focusing on health, education, Aadhaar services, and digital literacy, strengthening Prayosha CSC’s role as a crucial gateway for rural digital empowerment in India.
